The quote above was the simple brief from one client recently and it brilliantly sums up what the majority of our customers are looking for.
From the very beginning, we’ll work closely with you to make your vision a reality. Clear and honest communication is a priority at all times so we’ll always turn up when we say we will and keep you informed at every stage of the project.
We work with customers who would like to improve their property by adding an extension, a garden room or perhaps an office for home working. We also renovate and repair glazing systems to existing timber structures. We are very happy to manage your whole project including all planning applications and liaison between architects and local authorities or we can support existing builders already engaged.
Specialist Services we offer include :
After an initial discussion, one of our skilled craftsmen will visit your home to discuss your ideas. After that, we’ll provide a no-nonsense, 100% transparent breakdown of the total costs and timings.
Only when you are happy to proceed, we’ll organise a detailed survey for production planning. If you already have approved plans we’re happy to work alongside your architect to ensure the whole project comes together seamlessly for a superb result.
Once an approved plan is in place, our in-house designers and skilled craftsmen will begin to create each element of your build to your own, unique specification. We will seek your approval at all stages of your project, giving you complete control.
Finally and within agreed deadlines, we will install our systems in to your new building.
Minimising disruption is always high on our agenda. We never consider an assignment complete until you are completely happy with the result and are ready to sign off the work.
All our clients receive unparalleled personal service from the beginning of our involvement to completion and beyond.
Sussex Hardwood clients can be confident that we are always available for maintenance support or damage repair in the years that follow installation. Our ten year guarantee demonstrates our conviction in the quality of our work so you can have complete confidence too.